2000:
EURO CRM founded

2001:
EURO CRM Consulting Founded 

2002:
Troyes site in the Aube region is opened

2003:
Capacity of the Troyes site is doubled (from 150 to 300 positions)

2004:
The offer goes global with the opening of the centre in Moka on Mauritius (250 positions). Additions planned for 2010

2005:
Opening of the 3rd contact centre in Chauny, in the Aisne region (200 positions)

2007:
4th contact centre acquired in Guadeloupe, oriented towards Customer Services.
5th Web Call Centre opens in Alençon in the Orne region (200 positions)

2009:
Group’s consulting structure rolled-out at the international level. Launch of EURO CRM IMPACT, EURO CRM’s strategic plan for sustainable development.

March 2009:
EURO CRM, signature of the charter of Human Ressources variety.

March 2011:
Accreditation of the ALRS label (ethical commitment towards good social practices as an actor of the customer relationship industry).
Kick off of the process of ORIAS accreditation (legibility to market financial and insurance services).