global presence

All of the group’s CRM solutions (strategy, media, data) rely on the capacity of nearly 1,200 positions spread across five web call centres in France and abroad.

All our centres are equipped with the most effective technology on the market, which over the past 10 years we have optimised by developing specific models to provide multi-channel communication tools (telephone, e-mail, Internet, text message, fax, mailings, database management) as well as analysis and reporting tools.

FRANCE

Troyes : In the Aube region (1.5 hrs away from Paris), 350 positions and 2,600 sq. m. between six platforms.

Chauny : In the Aisne region (1.5 hrs away from Paris), 250 positions and 1,900 sq. m. between two platforms.


Alençon : In the Orne region (2 hrs away from Paris), 200 positions across 580 sq. m.

CARAIBES

EURO CRM CARAIBES, Jarry (Guadeloupe)

Just a 10 min. drive from the Pole Caraibes international airport, 80 positions.

Learn more...

Internationally

EURO CRM MAURITIUS Ltd, Moka,

a wholly-owned subsidiary of EURO CRM GROUP. 300 positions and 2,400 sq. m. over six platforms. A 400-position addition is being built. Learn More...
Video

Internal Communication Tools

For immediate updates on activities and results, all EURO CRM sites are connected by VPN; a monitoring system connects all EURO CRM’s sites and makes it possible to:

  • Listen-in remotely
  • Conduct video-conferences
  • Access intranet solution via on-line reporting (VPN).
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