Customer satisfaction has always been a priority for us and we have been rewarded for the quality of our tools and procedures with the NF 345 customer relations centre certificate for our operations in France and Mauritius.
The certificate acknowledges that our company has reached a high level of service and takes accounts of customer satisfaction and quality assurance.
We implement an exacting quality management system in order to satisfy our clients, their end customers and our own staff. The audit of our head office and call centres in France and Mauritius revealed our ability to satisfy our clients’ end customers.
All staff were involved in the demanding certification process and we believe that we have demonstrated our commitment to service and can be proud of our achievement.