Les Echos – October 2012
Mauritius demonstrates another meaning of “offshore”. If the gain in productivity obtained offshore means investing more in technology and human resources in France, then it’s a good thing. That’s the message from Pia Heitz Casanova, CEO of CRM France and EURO CRM Mauritius Ltd. The group, which covers all fields of customer relations, has adopted an industrial type business model with high value-added operations in France and other, low-cost operations located overseas.