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News

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17July Euro CRM becomes a 1stop shopping Partner in France, to generate revenue and performance-based customers

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17July Euro CRM is certified ‘GDPR Gouvernance’

This is a great reward for the in-depth work carried out over the last few months to protect people's privacy in a concrete way! Euro CRM thus becomes the first outsourcer to be awarded the 'GDPR Governance' label.

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06Febr Euro CRM retains Customer Relations Social Responsibility label

In January 2015, Euro CRM retained the Customer Relations Social Responsibility label for all its production sites, in France and abroad.

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15Sept Euro CRM France & Euro CRM Mauritius awarded NF 345.

Customer satisfaction has always been a priority for us and we have been rewarded for the quality of our tools and procedures with the NF 345 customer relations centre certificate for our operations in France and Mauritius.

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Some of our happy customers:

Our commitments and certifications:

EURO CRM, member of CroissancePlus

EURO CRM, represented by Pia Heitz Casanova, has just been admitted to CroissancePlus. This association has for goal to impose a new business model, to support start-ups, while sharing results of growth.

EURO CRM has signed the diversity charter

EURO CRM shows its commitment to non-discrimination and diversity, promotes equal opportunities and improves company performance.

http://www.charte-diversite.com

EURO CRM gets the ISO 18295-1 certification for its Customer Care Center

This standard testifies to the quality of service rendered to end customers.

https://certification.afnor.org/services/iso-18295-1

EURO CRM is a member of the French customer relations association

As an active member of the AFRC, EURO CRM contributes to the promotion and awareness of customer relations professions.

http://www.afrc.org

EURO CRM, adherent of Bloctel

As an adherent of Bloctel, EURO CRM proves its responsible attitude to cold calling and protects end customers.

http://www.bloctel.gouv.fr/

EURO CRM, member of the French Union of Contact Centers

By joining SP2C, EURO CRM shows that it is committed to customer relations and is actively contributing to the future of this high potential sector.

http://sp2c.org

EURO CRM has the Orias label

With Orias accreditation, Euro CRM is authorised to act as an insurance or reinsurance intermediary in France. As a recognised service provider in the banking and insurance sector, Euro CRM requested ORIAS accreditation in order to offer clients thorough information about the products sold and distributed by insurance companies.

https://www.orias.fr/welcome

EURO CRM • France / Mauritius Ltd
86, rue Anatole France - 92300 Levallois-Perret
Tel : +33 1 55 25 73 00

EURO CRM, expert in Telesales and Telemarketing , Telecanvassing, Cross-selling, Building Loyalty