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News

06Augu Mentoring improves staff performance

Long before the generation contract, we introduced a mentoring system to pass on knowledge within the company, to help with induction and improve skill levels to be ready for change and to keep seniors in employment.

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07Nove In 2013, Orange Caribbean was the leading network in the West Indies/Guyana region in terms of customer satisfaction

Euro CRM plays a part in Orange Caribbean’s customer services. Orange is the leading network in the West Indies/Guyana in terms of customer services and coverage.

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07Nove EURO CRM uses a high-performance technological solution for its clients: Hermes.net

The Vocalcom equipment and technology we use enable us to offer our clients a wide array of possibilities and above all, systems with excellent reliability and security.

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10Octo GDF Suez renews its contract with Euro CRM

GDF Suez renews its telesales contract with Euro CRM.

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23Apri Euro CRM joins CroissancePlus

Euro CRM joins CroissancePlus, an association for entrepreneurs working towards a more favourable environment for generating growth in French companies.

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Some of our happy customers:

Our commitments and certifications:

EURO CRM, member of CroissancePlus

EURO CRM, represented by Pia Heitz Casanova, has just been admitted to CroissancePlus. This association has for goal to impose a new business model, to support start-ups, while sharing results of growth.

EURO CRM has signed the diversity charter

EURO CRM shows its commitment to non-discrimination and diversity, promotes equal opportunities and improves company performance.

http://www.charte-diversite.com

EURO CRM has been awarded the HFC label

EURO CRM was awarded the HFC label (Human For Client) in 2019 for its excellent, exemplary HR policy, ethics, transparency and corporate responsibility.

EURO CRM gets the ISO 18295-1 certification for its Customer Care Center

This standard testifies to the quality of service rendered to end customers.

https://certification.afnor.org/services/iso-18295-1

EURO CRM is a member of the French customer relations association

As an active member of the AFRC, EURO CRM contributes to the promotion and awareness of customer relations professions.

http://www.afrc.org

EURO CRM, adherent of Bloctel

As an adherent of Bloctel, EURO CRM proves its responsible attitude to cold calling and protects end customers.

http://www.bloctel.gouv.fr/

EURO CRM, member of the French Union of Contact Centers

By joining SP2C, EURO CRM shows that it is committed to customer relations and is actively contributing to the future of this high potential sector.

http://sp2c.org

EURO CRM has the Orias label

With Orias accreditation, Euro CRM is authorised to act as an insurance or reinsurance intermediary in France. As a recognised service provider in the banking and insurance sector, Euro CRM requested ORIAS accreditation in order to offer clients thorough information about the products sold and distributed by insurance companies.

https://www.orias.fr/welcome

Contact Us:

EURO CRM • France / Mauritius Ltd
86, rue Anatole France - 92300 Levallois-Perret
Tel : +33 1 55 25 73 00

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EURO CRM, expert in Telesales and Telemarketing , Telecanvassing, Cross-selling, Building Loyalty