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News

10Janu EURO CRM opens a training school in Mauritius

EURO CRM opens the "Institute EURO CRM" training school designed to improve and deepen mastery of the language and the French culture of our sales advisors.

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20Sept EURO CRM announces the extension of the Alençon site to house 200 workstations by 2013.

To cope with increasing demand, the Euro CRM site in Alençon, which opened in 2007, will be recruiting 80 new members of staff by the second quarter of 2013.

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10July EURO CRM decides to seek NF certification for its Customer Care Center.

Business is booming at EURO CRM and the company has decided to engage a quality control management procedure to highlight its services and seek acknowledgement of its know-how.

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01June EURO CRM opens its second site in Mauritius, which houses 350 employees, in June 2012.

To cope with increasing demands for its offshore services, Euro CRM is opening its second site in Mauritius, to back up the first site in Moka which has a workforce of 400.

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08Marc EURO CRM announces the opening of its 6th multichannel call center and the creation of 200 jobs in Lisieux

On 8 March, Euro CRM officially announced its implantation in Lisieux as of September 2012. Euro CRM intends to make this 6th site a center of excellence and create 200 jobs over the next two years. That’s a shot in the arm for the town and the region. The Pays d’Auge chamber of commerce played a key role in this implantation, by investing in premises and urging backing from local institutions.

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Some of our happy customers:

Our commitments and certifications:

EURO CRM, member of CroissancePlus

EURO CRM, represented by Pia Heitz Casanova, has just been admitted to CroissancePlus. This association has for goal to impose a new business model, to support start-ups, while sharing results of growth.

EURO CRM has signed the diversity charter

EURO CRM shows its commitment to non-discrimination and diversity, promotes equal opportunities and improves company performance.

http://www.charte-diversite.com

EURO CRM gets the ISO 18295-1 certification for its Customer Care Center

This standard testifies to the quality of service rendered to end customers.

https://certification.afnor.org/services/iso-18295-1

EURO CRM is a member of the French customer relations association

As an active member of the AFRC, EURO CRM contributes to the promotion and awareness of customer relations professions.

http://www.afrc.org

EURO CRM, adherent of Bloctel

As an adherent of Bloctel, EURO CRM proves its responsible attitude to cold calling and protects end customers.

http://www.bloctel.gouv.fr/

EURO CRM, member of the French Union of Contact Centers

By joining SP2C, EURO CRM shows that it is committed to customer relations and is actively contributing to the future of this high potential sector.

http://sp2c.org

EURO CRM has the Orias label

With Orias accreditation, Euro CRM is authorised to act as an insurance or reinsurance intermediary in France. As a recognised service provider in the banking and insurance sector, Euro CRM requested ORIAS accreditation in order to offer clients thorough information about the products sold and distributed by insurance companies.

https://www.orias.fr/welcome

Contact Us:

EURO CRM • France / Mauritius Ltd
86, rue Anatole France - 92300 Levallois-Perret
Tel : +33 1 55 25 73 00

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EURO CRM, expert in Telesales and Telemarketing , Telecanvassing, Cross-selling, Building Loyalty