Managing orders and bookings

We perform several strategic operations for your company, such as taking orders and managing bookings, including execution and billing. We provide a complete, customised service to cater for all your requirements.

Our expertise in Order and booking management

  • Orders, bookings,
  • Information,
  • Multi-channel assistance (chat, telephone etc.)
  • Up-selling / Cross-selling
  • Confirmation and payment
  • Implementation of confirmation procedure (mail, text message),
  • Follow-up of orders and bookings.

Our team deals with your clients’ requests in the most suitable fashion: analysis and understanding of need, highlighting products and services that meet clients’ expectations, proactive implication to prevent abandons and improved flexibility to deal with peak traffic times.

More about our acquisition services.

Data qualificationAppointments , Telesales and telemarketing

We also offer other solutions to improve customer relations:
Winning new customers
Outsourcing customer relations
Implementing loyalty and customer retention campaigns
Customer satisfaction